Artificial Flower Row Arrangement Wedding Ornament Party Arch Backdrop Decor NEW Ideal For: Backdrop, Wedding Ornament, Birthday Party Decor, Valentine's Decor, Thanksgiving Decor 1. The stem is made of iron wire, which can be bent and straightened at will. It is normal for the stem to be bent upon receiving. This is to avoid puncturing the packaging during transportation. 2. The head of this product is manually installed. If it drops, simply reinsert it. 5. Due to the light and screen, the slight color difference should be acceptable. File an eBay return request so we can resolve the issue for you. We can then either send you a replacement if applicable or refund you. Just search for our items by typing 'rosboutique' on eBay and then you can click the 'visit store/shop' link on the right.